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Mummys Gold Casino New Zealand
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Terms & Conditions

OBSERVE: Identification of key terms used throughout the document.
EXPAND: Ensure all operational, legal, and user-specific terms are included for clarity.
REFLECT: Present precise, unambiguous definitions to avoid interpretational disputes.

  • Operator: The legal entity operating mummys-gold-casino-new-zealand via mummys-gold-nz.com, registered in Guernsey (Company No. 69691), licensed by the Kahnawake Gaming Commission (No. 00892, valid until 16 February 2025).
  • User/Player: Any natural person aged 18 or over who registers for and/or uses services provided by mummys-gold-nz.com.
  • Bet: Any monetary stake placed by a User on any game or event offered by the Operator.
  • Bonus: Promotional credits, free spins, or other incentives provided by the Operator that are subject to specific wagering requirements.
  • Wager: The act of staking real or bonus funds on casino games.
  • KYC (Know Your Customer): The verification process requiring Users to submit identification and documentation to confirm their identity and eligibility.
  • Account: The personal profile established by the User for participation in the services offered by mummys-gold-nz.com.
  • Withdrawal: The process by which a User requests the transfer of funds from their Account to an external payment method.

Account Registration

OBSERVE: NZ law prohibits gambling by persons under 18 and requires robust identity verification.
EXPAND: Integrate KYC, data accuracy, and user responsibility mandates.
REFLECT: Provide a stepwise, compliant description of the registration process and ongoing obligations.

  1. Eligibility: Only individuals aged 18 or over, resident or located in New Zealand where online gambling is not prohibited, may register. By registering, you confirm you are legally permitted to gamble under NZ law.
  2. Registration Procedure:
    • Complete the registration form on mummys-gold-nz.com with accurate, current information.
    • Verify your email address through the link sent by the Operator.
    • Submit required KYC documents, including government-issued identification and proof of address, as requested.
  3. User Obligations:
    • Provide truthful, accurate, and complete registration details.
    • Maintain confidentiality of your login credentials and passwords; you are solely responsible for any activity on your Account.
    • Update your information promptly if there are any changes relevant to your eligibility or identity.
  4. Account Verification: The Operator may suspend or close Accounts where verification is incomplete, details are inaccurate, or fraud is suspected. All funds may be frozen pending investigation.

Regional Compliance Note: NZ-specific KYC and AML standards strictly enforced.

Betting & Gameplay Rules

OBSERVE: NZ regulations require transparent betting rules and fair play.
EXPAND: Address minimum/maximum bet limits, bet management, and user conduct.
REFLECT: Set out clear procedural and behavioural requirements for all Users on mummys-gold-nz.com.

  1. Placing Bets:
    • Minimum and maximum bet amounts are clearly displayed on each game interface.
    • All bets are final once confirmed; bets cannot be cancelled or modified except in cases of technical error or operator fault.
    • Bets placed in breach of these Terms or through prohibited conduct will be voided.
  2. Types of Bets: The Operator offers slots, table games, and live dealer games, each governed by their own game-specific rules and odds as published on mummys-gold-nz.com.
  3. Live Casino & Chat Conduct:
    • Abusive, insulting, or discriminatory language is strictly prohibited in all chat functions.
    • Any attempts at cheating, collusion, or use of automated tools or bots will result in immediate account suspension and possible legal action.
    • Operator reserves the right to remove chat privileges or restrict access in the event of misconduct.
  4. Technical Issues: In the event of system or network failure, affected bets may be voided and original stakes refunded at the Operator's discretion.

Bonus Terms

OBSERVE: NZ law and industry standards require transparency regarding bonus use and wagering.
EXPAND: Specify bonus activation, wagering, prohibited actions, and promotion stacking rules.
REFLECT: Ensure all bonus conditions are clear, enforceable, and protective of both Operator and User.

  1. Bonus Activation:
    • Bonuses are credited upon meeting specified conditions (e.g., first deposit, promotional codes).
    • Bonus validity periods are clearly communicated; unused bonuses expire after the stated timeframe (typically 30 days unless otherwise specified).
  2. Wagering Requirements:
    • Each bonus is subject to a wagering requirement (e.g., 50x bonus amount), which must be met before withdrawal of bonus funds or associated winnings is permitted.
    • Not all games contribute equally to wagering; a detailed contribution table is available on mummys-gold-nz.com.
    • Bets placed using bonus funds must comply with maximum bet limits (e.g., NZD $10 per round).
  3. Prohibited Actions:
    • Abuse of bonuses (e.g., using multiple accounts, 'bonus hunting') is strictly forbidden.
    • Certain games may be excluded from bonus play; see the exclusions list for details.
  4. Combining Promotions: Bonuses and promotions cannot be combined unless expressly permitted. Only one active bonus per account is allowed at any one time.
  5. Voidance: Failure to comply with bonus terms may result in forfeiture of bonus funds and winnings, and may lead to account suspension.

Regional Compliance Note: All bonus offers are subject to local NZ promotion and advertising regulations.

Payments & Withdrawals

OBSERVE: Highlight lawful payment methods, transaction security, and anti-money laundering measures.
EXPAND: Include deposit/withdrawal options, limits, timeframes, fees, and refund conditions.
REFLECT: Present a transparent, user-centric explanation of all financial transactions on mummys-gold-nz.com.

  1. Deposit Methods: Users may deposit funds using accepted payment methods, including credit/debit cards, e-wallets, and approved cryptocurrencies. The Operator may update available methods at any time.
  2. Withdrawal Methods: Withdrawals must be made to the same method used for deposit, subject to KYC completion and anti-fraud checks. The Operator reserves the right to request further verification at any stage.
  3. Transaction Limits:
    • Minimum deposit: NZD $10; minimum withdrawal: NZD $20.
    • Maximum daily withdrawal limits may apply; see the relevant page on mummys-gold-nz.com for current figures.
  4. Processing Times & Fees:
    • Deposits are typically credited instantly; withdrawals are processed within 1-5 business days upon successful verification.
    • No fees are charged by the Operator, but third-party payment providers may impose their own charges.
  5. Refunds: Bet refunds are granted only in cases of technical or operator error. Bonus funds are non-refundable and subject to bonus terms.

Regional Compliance Note: All transactions subject to NZ anti-money laundering and counter-terrorism financing laws.

Limitation of Liability

OBSERVE: Delineate Operator responsibility, risk allocation, and user protections.
EXPAND: Include force majeure, technical issues, and maximum compensation clauses.
REFLECT: Clearly state the extent and limits of Operator liability to ensure legal certainty.

  • Operator Obligations: The Operator shall ensure fair game operation and accurate reporting of outcomes. All games are certified by eCOGRA Safe and Fair (valid through 2025).
  • Exclusions of Liability:
    • The Operator is not responsible for losses due to User negligence, technical failures outside its control, or unauthorised account access.
    • No liability is accepted for network interruptions, system outages, or third-party service failures.
  • Maximum Compensation: In no event shall the Operator's liability exceed the amount of the relevant bet or wager placed by the User.
  • Force Majeure: The Operator shall not be liable for events beyond its reasonable control, including natural disasters, regulatory changes, or interruptions caused by third parties.

Intellectual Property Rights

OBSERVE: Protect all content, software, and branding.
EXPAND: Bar unauthorised use, copying, or distribution.
REFLECT: Provide robust legal notice and enforcement rights for all IP on mummys-gold-nz.com.

  • Ownership: All website content, software, graphics, and trademarks on mummys-gold-nz.com are the exclusive property of the Operator or its licensors.
  • Restrictions:
    • Copying, reproducing, modifying, distributing, or reverse-engineering any part of the site without the Operator's express written consent is strictly prohibited.
    • Use of the Operator's intellectual property for commercial or non-personal purposes is forbidden.
  • Enforcement: The Operator reserves all rights to enforce its intellectual property rights under applicable law and seek remedies for unauthorised use.

Privacy & Data Protection

OBSERVE: Acknowledge NZ privacy laws and the casino's Privacy Policy.
EXPAND: Remind Users of their rights and the Operator's duties.
REFLECT: Direct Users to the Privacy Policy for full details.

  • Personal data is collected, stored, and processed in accordance with the mummys-gold-nz.com Privacy Policy and NZ data protection legislation.
  • By using the site, you consent to the processing of your data as outlined in the Privacy Policy.
  • Users may access, correct, or request deletion of their personal information as permitted by law.

Changes to Terms

OBSERVE: Legal requirement for notification of significant changes.
EXPAND: Procedure for informing Users and effecting modifications.
REFLECT: State User options regarding continued use or termination.

  • Notification: The Operator may update these Terms at any time. Users will be notified of material changes via email and/or a prominent banner on mummys-gold-nz.com.
  • User Response: Continued use of the site after notification constitutes acceptance of the new Terms. Users who do not agree may discontinue use and request account closure and withdrawal of eligible funds.

Termination & Suspension

OBSERVE: Articulate lawful grounds and process for account action.
EXPAND: Specify User notice, fund handling, and Operator discretion.
REFLECT: Protect both Operator's integrity and User rights.

  1. Grounds for Termination/Suspension: Operator may suspend or close Accounts for breach of these Terms, suspected fraud, provision of false information, inactivity, or regulatory demand.
  2. Procedure:
    • Users will be notified of suspension or closure via their registered email address, with reasons and next steps.
    • All unused funds (excluding bonuses) will be returned to the User subject to successful KYC and regulatory checks.
    • Bonuses and pending bets may be voided at Operator's discretion if Terms have been breached.
  3. User-Initiated Closure: Users may request account closure at any time by contacting support@mummys-gold-nz.com. Remaining funds will be processed according to withdrawal procedures.

Governing Law & Jurisdiction

OBSERVE: Specify applicable law and dispute resolution.
EXPAND: Provide both arbitration and court options per NZ and Operator's licensing jurisdiction.
REFLECT: Ensure Users understand their legal recourse.

  • Applicable Law: These Terms are governed by the laws of Guernsey and, where applicable, New Zealand. Gaming operations are licensed by the Kahnawake Gaming Commission (No. 00892, valid through 2025).
  • Jurisdiction: Disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Guernsey, except where NZ law provides otherwise.
  • Dispute Resolution:
    • Users are encouraged to contact Operator support to resolve disputes amicably.
    • If unresolved, disputes may be referred to independent arbitration or the relevant regulatory authority as permitted by law.

Regional Compliance Note: Dispute procedures comply with NZ consumer protection standards and remote gambling regulations.

Contact Information

OBSERVE: Provide comprehensive, accessible contact routes.
EXPAND: Include all Operator and support channels as per provided data.
REFLECT: Maintain transparency and enable User communication for all legal and support matters.

Note: For all legal, regulatory, or account-related queries, Users should contact the email address above or use the official support channels listed on mummys-gold-nz.com.